MULTI AWARD WINNERS

2012 - PCR shortlist for Best Service & Support + Best Retail Experience (winners TBA in March)
2011 - PCR Awards WINNER, Best UK Service & Support
2011 - Modern Apprenticeship in Customer Service PASSED
2010 - PCR Awards WINNER, Best UK Independent Retailer
2010 - Contribution to Education by East Ayrshire Council
2009 - PC Retail Awards FINALIST, Best UK Idependent Retailer

HOW IT ALL BEGAN..

Thanks for taking a moment to learn about Utopia, one of the UKs most established and fastest growing custom system builders.

Utopia Computers Limited has been building custom PCs since way back in 1993. Back then, we were established out of the need for a computer builder who could supply a bespoke, great performing PC that would not cost the earth. Today, we carry on that concept, producing elite, custom built PCs for users who are purchasing their first PC up to the enthusiast who needs an overclocked, water-cooled system, and back it up with almost 20 years of knowledge and experience. From our busy Kilmarnock based store, near Glasgow, we offer not only the finest custom-built systems and quality computer repairs, but we also provide nationwide laptop repairs through our sister website www.LaptopRepairUtopia.com.

Customer service is the core value that our company has been built on. This has seen customers from all over the UK continue to return to Utopia for their computer requirements, with most of our customers having now purchased multiple custom-built systems from us. In recent years, our outstanding service has not gone un-noticed within the industry and has allowed us to win multiple industry awards such as the PCR Best Service & Support in the UK 2011 as well as the UK’s Best Independent Retailer in 2010.

So what allows Utopia to boast that it can offer a better service than our competitors, online or on the high street? We could mention the Customer Service degrees that our sales and technical staff have, or perhaps the on-going training that everyone in our team must undertake. But at the end of the day we think it comes down to the fact that all of our team are totally dedicated to giving our customers the best service possible and are genuinely very passionate about what we do. We all love computers and we want you to love them too! You’ll even find us often talking to our customers on Facebook, Twitter or over email out with our opening hours simply because we enjoy our work and don’t see it as an ‘un-needed hassle’. This passion for supplying the best possible kit at the right price means that you can be assured that you’re in the right hands when you buy from us.

All of our staff have a wealth of experience and have been computer enthusiasts for as long as they can remember. Unlike the ‘box shifters’ you will find online, we have hands on experience using the latest applications and games you want to run. From the latest FPS or MMO games, to professional applications like Photoshop and other graphic/audio studio suites. We can supply you with a custom built system tailored around your exact needs and budget that simply will not fail to impress and get the job done.

So, why not try us out? If you have a question, email or drop a post on our Facebook or Twitter page, test our answers out against the competition. We are confident that we will exceed your expectations!

Why buy a Utopia PC?

• We offer some highest quality, most aggressively priced, custom built systems on the market.
• All of our custom built systems come with a 3 Years limited warranty! (Click here for more warranty information)
• We give you a FREE Lifetime of Technical Support with all of our PCs! No monthly or annual fees to worry about. (Support available in-store or via phone/email)
• Stress tested to the max! Our technicians really put your PC through its paces using the latest Burn(stress testing) software. So, when your system arrives on your desk, you certainly can be assured of its reliability!
• Need your new computer system in a hurry? Not a problem, we dispatch most orders out within 24 hours!
• We use one of the UKs leading couriers, Interlink Express, to ensure that your system is safely and securely received. We offer a unique service and supply you with one hour window email and/or text message so you don't have to wait around all day for your order! For example, "Your order will arrive between 1:00pm - 2:00pm" In addition to this, you can also easily re-schedule your delivery if the delivery time/date does not suit.

  Find out more about our delivery methods.

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