21 Months Return to Base parts replacement + 30 Days FREE Collect & return

The team at Utopia hope you never need to make the call to let us know something is wrong with your system. While all Utopia systems go through rigorous tests to make sure there are no problems with them there is always a chance that somewhere down the line a component may become faulty. This can be a major nuisance and intermittent faults can be costly to repair in terms of labour hours to diagnose and fully rectify.

Warranty duration and exclusions:

  • Components/parts warranty duration: 21 Months
  • Components/parts replacement: Yes
  • Faulty screen replacement (Laptops only): 1 Year
  • Battery replacement (Laptops only): 6 Months
  • Free collect & return shipping: 30 Days from delivery if there's a hardware fault
  • Free complimentary Technical Support: Lifetime. Limited to the life time of your computer*
  • Free complimentary Labour: 10 Years limited*

Circumstances covered:

  • No display? Covered
  • Components/parts failure? Covered
  • Accidental damage? Not covered
  • Software problems? Complimentary technical support only
IMPORTANT:
* Our free Technical Support & 10 years labour services are strictly direct with Utopia Computers and are provided as a complementary service. These services are non-transferable and will not be honoured by any other party.