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COVID-19: Service Status

🟢 Last updated: 15/07/20

As our team can work remotely, most of our services are operational (woo!) 🤜🤛

Here's a simple status list that gives you all the info you should need on our services — we'll update this if anything changes.

Looking for our Remote Support service?

Whether you're a home user or a business, our team can safely fix your IT problems safely and remotely. Click here to find out more and book your slot.

Due to the huge demand for our support and repair services at the moment, we're taking a little longer to get to you than normal. We really appreciate your patience and we promise we'll get to you as soon as possible! :)

Service Status Information
Online Orders Fully Operational Order your custom PC, laptop or workstation online as normal.
Sales Enquiries Fully Operational Talk to our experts who are working remotely, via phone on +44 (0)1563 574280, Live Chat with us now, or email sales@utopiacomputers.co.uk.
Technical Support Fully Operational Talk to our experts who are working remotely, via phone on +44 (0)1563 574280, Live Chat with us now, or email support@utopiacomputers.co.uk.
Remote Support Services Fully Operational Whether you're a business, home user or gamer, our team of technicians are available remotely to help with any technical IT problems you have (big or small). Get more information and a free quote by visiting our new remote support page or by phone +44 (0)1563 574280.
Computer & Phone Repair Workshop (in-store customers) Fully Operational With Delays Our store & workshop is open again to the public, but please note due to government guidelines and our limited retail space, face-coverings are mandatory to enter the store. If that isn't possible, we can still serve you from the store entrance, where we're able to safely follow 2m distancing guidelines. Please contact us if you've any questions.

PLEASE NOTE: Due to distancing guidelines, we've had to reduce the number of technicians in our workshop and have had to temporarily extend our turnaround times. We appreciate your patience with this until these guidelines ease up.
Retail Store (in-store customers) Fully Operational Our store & workshop is open again to the public, but please note due to government guidelines and our small retail space, face-coverings are mandatory to enter the store. If that isn't possible, we can still serve you from the store entrance, where we're able to safely follow 2m distancing guidelines. Please contact us if you've any questions.