Multi-Award Winners
  10 years limited warranty
  Over 20 years experience
  Unrivalled Build Quality

What allows Utopia to boast that it can offer a better service than our competitors, online or on the high street?

We could mention the Customer Service diplomas that our sales and system building staff have, or perhaps the on-going training that our team must undertake. But at the end of the day, we think it comes down to the fact that all of our team are dedicated to giving our customers the best service possible and are genuinely extremely passionate about what we do. We all love computers and we want you to love them too! You’ll even find us often talking to our customers on Facebook, Twitter or over email out with our opening hours, simply because we enjoy our work and don’t see it as an ‘un-needed hassle’. This passion for supplying the best possible kit at the right price means that you can be assured that you are in the right hands when you buy from us!

So, why not try us out? If you have a question, email or drop a post on our Facebook or Twitter page, test our answers out against the competition. We are confident that we will exceed your expectations!

Our Story

Utopia Computers started building custom PCs back in 1993. In those days we were established out of the need for a computer builder who could supply a bespoke, great performing PC that would not break the bank. On day one it was decided that we would do everything in our power to ensure that our PCs were built to a higher standard than any of our competitors and we would look after our customers with more care than any other PC builder could. Today, we’ve carried on that concept by producing elite, custom built PCs backed up with almost 20 years of knowledge, experience and national award-winning service & support.

Our customer service has always been the core value of our company. This has seen customers from all over the UK continue to return to Utopia repeatedly for their computer requirements. Our outstanding service and attention to detail has not gone un-noticed within the industry. It has allowed us to win multiple industry awards such as the PCR Best Service & Support in the UK, UK’s Best Independent Retailer and UKs best retail experience.

Living Wage Employer - Scotland's First Computer Manufacturer

In September 2014, Utopia Computers officially became a Living Wage Company. The Living Wage aims to establish a basic standard of living for workers across the UK. Utopia is committed to its entire team and believes that in order to build the best PCs and provide the best service we need to commit to our whole team. Utopia Computers is currently the only system builder in the UK to be officially accredited as a Living Wage company.

Whilst there are clear benefits to employees, research from other companies who have implemented a living wage has identified benefits for employers including easier recruitment and retention; higher quality staff; better attendance; better productivity, motivation and loyalty; and a better quality of service for customers. This is just one of the many commitments Utopia has made to ensure we are the best at what we do.

To find out more about what it means to be a Living Wage employer, visit scottishlivingwage.org.

Industry Awards & Accreditations

Below are the national industry recognition, awards and accreditations we've collected over the years, so you can be sure to buy from Utopia with confidence.

Year Award/Credited
2016 PCR Awards 2016 Best System Builder in the UK finalist
2016 Signed the Scottish Business Pledge
2015 Became a certified Which? Trusted Trader
2015 Voted PCR Magazine's Store of the Month
2015 Aired on BBC News: Interviewed by BBC News Scotland
2015 Ayrshire Business Excellence Awards 2014/15 - Manufacturing Excellence
2015 PCR Awards 2015 Best Independent Retailer in the UK
2015 PCR 30 under 30 - Andrew Robinson, Creative Engineer
2014 PCR's Best System Builder website in the UK, Scoring 10/10
2014 Vortez Performance award for the Sonox Workstation
2014 Vortez Gold Award (90-95%) - Sabre-13 Laptop
2014 Achieved Intel Gold Partner Status
2014 Network Group Gala Retailer of the Year
2014 PCR Awards 2014 Best Independent Retailer in the UK
2014 PCR 30 under 30 - Ryan Brown, Head System Builder
2013 Vortez Gold Award (90-95%) - Prodigy-15 Laptop
2013 Custom PC Magazine Premium Grade (90%) - The Ballista Limited Edition (aka Project Hulk)
2013 Micro Mart Magazine Editor's Choice (9/10) - The Ballista Limited Edition (aka Project Hulk)
2013 Custom PC Magazine Premium Grade (91%) - The Pandora GTX TITAN Edition review
2013 Vortez Gold Award (90-95%) - Pandora GTX Titan edition review
2013 PCR Awards 2013 Best Independent Retailer in the UK
2013 PCR 30 under 30 - Mark Laurie, Director
2013 PCR Awards 2013 Best Independent Retailer in the UK
2013 Channel 5's: The Gadget Show featured as 'Overclocking Experts' and supplied our Utopia Stinger Overclocked Bundle for the custom PC built & featured on the show!
2012 Micro Mart Magazine Editor's Choice - Utopia Warmachine system review
2012 Vortez Silver Award - Hero-11 laptop review
2012 Vortez Silver Award - Ballista desktop review
2012 PCR Awards - Best Service & Support in the UK
2012 PCR Awards - Best Retail Experience in the UK
2011 PCR Awards - Best Service & Support in the UK
2011 Passed Modern Apprenticeship in Customer Service
2010 Winner on www.VeryGoodService.com as a top computer retailer